[About color difference]]
All goods in this store are taken in kind, and slight color difference will occur due to display reasons. The color is subject to the actual product; Customers who care about the color difference especially, please use a few more computers to compare with each other.
[About ordering]]
Our store does not provide the retention service, and the order of placing orders is subject to the order of payment. If you are out of stock after payment, as long as you apply for a refund, we will refund you in time and will give you priority in the next purchase.
[About delivery]]
We can send express delivery, logistics, and express delivery to buyers who cannot arrive, please explain to our store that we choose the way to arrive. Generally, the goods can be shipped on the day when they are in stock. If there are some reasons that cannot be delivered on time, we will also inform you, or we will indicate that the goods are out of stock in the parcel, and they will be reissued after shipment, please include more customers, thank you very much. Buyers with special requirements should be informed in advance. Due to the buyer's reasons (such as address, contact information, and express delivery cannot arrive), The Courier is returned, and the buyer is responsible for the cost.
[About after-sales service]]
**We will return or exchange the goods for you under the following circumstances:
1. Delivery error: when opening the package, I found that the identification size, Payment Number of the received product did not match the ordered product, and the color was wrong.
2. When receiving the product, there are obvious quality problems. Please ensure that the tag of the product is not cut, the packaging is not destroyed, it has not been used, and it has not been washed (otherwise it will not be returned or exchanged, artificial damage is not included in the return and exchange service), if it is sent back by agreement between the two parties within 24 hours after arrival (subject to postmark on the day of delivery), it can be replaced with the same goods. Freight seller burden.
**The following conditions are not eligible for return:
1. We do not accept the return and exchange requirements for customers' subjective reasons (such as products that are not as good as expected).
2. Returned goods that have been used after label removed;
3. Man-made destruction
4. Require return after signing
**Receipt of goods: in order to protect the interests of the buyer, when the buyer accepts the express package, Please unpack the package on the spot and check the goods before signing; If the buyer finds that the goods are incomplete after signing, if there is any quality problem, we will not bear any responsibility. If someone else signs for it, please contact us as soon as possible within 24 hours after signing for it, more than 48 hours will be deemed as non-controversial confirmation (subject to the receipt record), our store will no longer bear any responsibility, thank you for your cooperation!
[About comments]]
After each transaction, we attach great importance to your comments and strive to make you 100% satisfied. If you are not satisfied with the product, you must contact us first, I will definitely solve it properly. Please show mercy to the customer and make comments after solving the problem. Thank you!
Inspection receipt-- after the buyer receives the goods, please check the goods before signing. If the goods are damaged, please reject them! Return to the courier company face to face! Please open the package personally to check the quality and count the quantity. If there is any discrepancy, please contact the seller immediately in front of the courier.
Sign first and then inspect the goods. If you have any questions, you can reject them (very important). Please see the following procedure:
1. Please sign the goods normally. Because if it is not signed, the package does not belong to you, and the courier dare not let you unpack it, otherwise it cannot be explained when you go back.
2. After signing, the list is in your hand, which is the most critical link. After signing, be sure not to let the courier tear the order away. Please open the package immediately for inspection
. If the order has been torn off, you will sign it and hold it in your hand first, or where the courier cannot get it, and then ask him to hand it to you for inspection. (You have signed as required, and he has no reason not to give you a package.)
3. If you have seen it and there is no problem, send the order to the Courier. Everyone is worried, the transaction is successful!
4. If any problem is found after the inspection, please stroke off the signature immediately and inform us by phone, then seal the package and ask the courier to reject it.
5. If the courier asks him to prove that it is not his unpacked bag, please help the courier. After all, people are also responsible for delivery. Even if there is a problem with the goods during transportation, don't embarrass the courier.
6, please pay attention to the problems that may occur during logistics and transportation: the integrity of the outer packaging does not mean that the goods inside are complete, and does not mean that the goods inside are not damaged due to being trampled and squeezed, the integrity of the outer packaging does not mean that it is the original packaging when we deliver the goods. It does not mean that it has not been removed and repackaged. Therefore, be sure to check face to face and clarify responsibilities. According to the Postal Law, the corresponding responsibility of the recipient will be handed over to the recipient after signing, and any problems will occur after the courier leaves. According to the Postal Law, the logistics company has the right not to be responsible for any complaints or compensation requirements, therefore, in order to safeguard your legitimate rights and interests, please sign in person to keep the evidence, so that the responsibility is clear and convenient to solve.
Courier: hello, you need to sign for your express.
Customer: OK, I'll look at the goods first.
Courier: you can only open it if you sign it first.
Customer: who stipulated this??
Courier: this is stipulated by our company. If you don't sign it, I will take it back. You will reject it.
Customer: look at the courier to leave: OK, I'll sign.
After signing, the customer will not put the express bill. At this time, the Express bill must not be given to The Courier.
Courier: you sign well, the Express bill will be given to me, and we will archive it.
Customer: I have to unpack and inspect the goods before I can give it to you. This is my family's rule. Either you say I refuse to sign.
Courier: speechless, I can only wait patiently for the customer to check the goods
