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Mixed batch is supported, with the minimum amount of [3000] yuan or more, or the minimum amount of [10] pieces of goods
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I. moq
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1The company does not retail, the minimum amount of 3000 yuan, if less than 3000 yuan, should bear 40 yuan of service costs.
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23, each product is ordered at least per unit, all prices excluding freight, fragile goods including the cost of wood frame.
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3, when the delivery of the class of products are all hit wooden frame delivery, some of the same number in order to save freight costs is two hit together. So if you want to order the goods in person, please make it clear by item number. It is possible that a wooden rack is made of two pieces.
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Two, distribution method
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1Generally, our delivery time is about 3-5 days:
A. we will arrange the goods for you on the second or third day after receiving your remittance, and guarantee the goods will be delivered within 4 working days. The day of payment is not counted, and the next day is counted within 4 working days.
B. Because the products are updated quickly, the products you ordered may be out of stock before processing your order. In this case, our customer service staff will inform you by email or telephone, and let you decide whether to cancel the order or change the styles.
2. Special circumstances may delay delivery:
A, sometimes the factory will catch up with the foreign trade list, so the time is relatively tense, maybe dear friends goods will be delayed for A few days, so please dear friends to wait patiently and don't worry. B. Sometimes, several colors of a certain style are out of stock, which can only be available when they are sprayed out of the factory. If there are many pieces of dear friends ordered goods, we will send you the ones in stock in the warehouse first. Therefore, please don't worry if the quantity of dear friends received is not correct. Our warehouse will have delivery records, which goods have been delivered and which goods have not been delivered. (if you need all the goods shipped together, please specify in the order.)
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Third, the delivery
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1Our customer service will confirm the order with you before arranging shipment. The product on the net can supply in time basically, also do not arrange
In addition to the possibility of temporary shortage, so after we see your order, we will first see if there is any shortage, if there is me
We'll let you know if we can exchange it for another style.
2. After the customer pays the order, please inform our customer service in time, so that our manufacturer can arrange the delivery in time;
3. If your order is large, we will contact you in time.
4. In the case of multiple colors of a product, you can specify the product color you want in the remark column before generating the order. Our distribution staff will send you the specified color when the warehouse has this color. (please specify when you place an order if you must follow the color you specify.)
5. If you need to put the shipping list in the goods, please specify it in the order. Because a lot of customers don't want us to
Include shipping list without special instructions.
6. If you have any other questions, please contact customer service by phone.
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Iv. Freight description
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1Under normal circumstances, we all deliver the goods to the consignment department (the country's cities above the county level are basically direct or transit to arrive), the goods
After arriving in your city, the shipping company will call you to inform you to pick up the goods. Shipping is usually based on the number of pieces to calculate the freight (
As long as the product is not too heavy or fluffy, it is calculated by weight in some areas. Specific reference to shipping company charges
Prospective. For the customers who send the goods to the shipping company, you can pay the freight to the shipping company when you pick up the goods. You can pay us as long as you pay the goods
Payment is ok.
2. When receiving the goods, please check whether the box is in good condition and the wooden frame is in good condition. If you doubt whether the product is damaged, please pick it up at the freight department
Goods on the spot inspection, if it is for the shipping department, please solve. If it is true that the consignment department is damaged by human factors,
If the outer packing is in good condition, please contact our customer service.
3. If you have special requirements, if there is a designated shipping department, please explain when ordering, and we will send the goods according to your designated shipping department
The goods.
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V. after-sales service
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1If you have any problem in the purchasing process, please contact us by phone, QQ or Email, we will contact you
Various problems encountered in the shopping process.
2. If the goods can be received in time within a week, we will immediately inquire after receiving the customer's inquiry and give the most timely reply to the customer on the corresponding questions.
3. If it is found that the goods have quality problems after the arrival of the goods, [feedback and pictures shall be provided within 24 hours after receipt of the goods]. Received your
After returning the goods, we will return the amount to you as soon as possible.
4, if the damage occurs in the course of transportation, we will not bear any loss, but we can try our best to produce
Package the goods and communicate with the freight to minimize the loss.
5. Please communicate with our customer service before returning the goods. If you do not receive any notice, you can directly return the goods and we will not handle it.
6. If we deliver the goods in time and the loss caused by the delay of delivery time of the freight company, we will not assume the relevant responsibility and compensation.
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Vi. Return and exchange service
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1If there is any quality problem, we will return the product immediately after receiving the return. In the process of transportation, because this product is fragile
Products, there may be inevitable damage, we will not give compensation, after receiving the goods, please contact us within 7 days of the quality of the goods
Quantity matters, do not come to deal with within 7 days when there is no problem to deal with. In order to get long-term good cooperation, we promise to do business with you
Product in the occurrence of any non-human quality problems, as long as a product package intact, two complete accessories, three goods without obvious scratches, to the user completely replace, return goods.
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