FAQ online
question: can the price be cheap? Answer: All prices on the website are wholesale prices. We have also set three prices according to the quantity ordered by our parents. What quantity will be given? Price
question: is the product available? Answer: the corresponding color or size you want on the shelf is available.. If you are out of stock or out of stock, we recommend that you consult! Because some quantities are not updated in time, you are welcome to bring pictures for consultation.
Question: When will the goods be delivered after payment? Answer: Day16:30 payment before, all goods in stock will be delivered on the same day.16:30 after placing an order, all will be paid48 send it within hours, try to send it on the same day~
(If there are large orders during the activity, the delivery time will be adjusted. Generally, there will be an announcement. For more information, please contact customer service. If there are no special circumstances, the goods will be delivered on schedule)
We will do our best to ensure the stability of the supply of goods. As the saying goes:"...", because after all, it is for wholesale, the daily shipment volume is very large, and I dare not100% we guarantee that the goods will be available when they are distributed to you, but we guarantee that if there are out of stock, we will inform us at the first time and get my consent to handle it. For non-inventory products that have not updated the product information in time, we will notify the customer as soon as possible.~
question: Baby details? Answer: each corresponding product has a detailed description, color, size, etc. have been commented. If you do not have detailed information, you can consult first. Before purchasing, please enjoy you" right to Know", understand the product! Because there is no color choice, you can make a clear note when ordering.
Question: What Express is sent? Free shipping?
Answer:
(1) I. Our cooperative Express Company: yunda Express;
II. Delivery in remote areas of mainland China EMS;
3. SF Express is sent from Taiwan and Hong Kong, and the freight paid on arrival is the same as that paid on delivery;
(2) dear, no free shipping (except for official events and store discounts).
Question: I have ordered multiple items, how can I inform you that the price and postage need to be changed? Answer: We strongly recommend that you use the shopping cart to purchase separately without modification. If you have already started shooting separately, you can contact Wangwang or leave a message to help you modify the postage. If you buy multiple items at the same time at one delivery address, you will be charged the postage once.~
* sign-in notice: When you receive the package, please do not rush to sign on mates receipt, please be sure to open it in front of the courier to inspect the goods on the spot, if the product is damaged or the quantity is missing, please reject it! And contact our store on the spot (there is a contact number on the express delivery list). Once you sign it, it means that you approve the quantity, content and integrity of the goods, and the shopkeeper will not be able to claim compensation from the courier company for the buyers! Please also forgive our store no longer bear the loss caused by the inconsistency, lack or damage of the goods! If you have any questions after receiving the item, please contact us in time! The shopkeeper works with the buyer to solve the problem. Make buyers 100% satisfied! Finally, I wish the buyer a happy shopping experience in this store!
Question: What is the return policy?
Answer:
1. Return or exchange is acceptable under the following circumstances
1. If the product is damaged, the goods are sent incorrectly (color, style), missing, large stains, and is seriously broken, it cannot be sold. You can apply for a return or exchange. When applying for a return or exchange, please take a photo first and then contact our customer service staff for consultation. If it is confirmed that it is indeed a quality problem, the freight incurred shall be borne by our company. Our company refuses to receive the payment on arrival. Please help us pay the freight first. The fees incurred will be directly transferred to your designated Alipay account by Alipay. (Note: If you return the product directly without contacting us, we will not accept it)
2. No return or exchange is allowed under the following circumstances
1. Occasionally there are small scratches, small flaws and other problems that do not affect sales are not quality problems. If you mind this kind of situation, please be careful to order~ all jewelry factories cannot avoid such problems, and there is no 100% perfect product.~
3. Human-caused flaws, product color difference, slow delivery, and poor service attitude of the logistics company.
4. The buyer's subjective judgment (for example, I don't like it, it's different from what I imagined, it's different from other stores, the material doesn't conform to my imagination, the feel is not good, it looks classy, etc.)
5. There are differences in color before and after shipment. Because each batch is different, it is difficult to ensure that the color of the product is exactly the same as that of the previous batch.
6. I don't want to sell it anymore. It's not easy to sell. I can't sell it. I was caught by the urban management. I can't sell it.
* note:
All after-sales problems must be received within three days (the receipt time of the goods shall prevail) please contact our customer service staff in time. Please provide the shopping order number when applying for after-sales. One order is processed only once after-sales, please be sure to carefully check the quantity, style, color, specification, quality after receiving the goods, and do not cooperate with malicious medium and poor customers again, thank you.
The shop always uses" integrity Management" for the basic principle of the company's development, it should be our responsibility. We will not shirk a point, but it does not belong to our responsibility. We will not compromise for various reasons. There is no rule, and each shop has different rules, just as everyone has different shopping needs. We develop in the form of the company, and constantly learn to run in and formulate relative processes and systems in order to better serve everyone. What we seek is win-win cooperation. Now we are the first to salute the soldiers, not forced to buy and sell; If you like us, please pay more attention to it, and everyone will start a business together to become rich. If you think we are in the way, then you close your eyes and rest, we will certainly not disturb you.
Finally, I wish all business friends a booming business and a great fortune!
