Product name: faucet flower is aspersed
Product material: pp
Product packaging: suction card
Product weight: about 40g
Product color: as shown in the picture
Packing quantity: 240
Since many of them are first-time buyers of goods in alibaba, they are not familiar with the process. After a period of summary and feedback from all the staff, the solutions to some common problems have been listed. Of course, there will be many shortcomings. Your little suggestion will be our valuable experience in the process of growing up!
1: about how many initial batches, do you support mixed batches? Is there a limit on the amount? How about the freight?
All products according to the above starting batch can be, the amount is not limited! Support mixed batch! Support alipay transactions!
We have marked the weight of each product, and the freight will be calculated automatically when patting, which may cause slight error. If there is any problem, please contact the customer service in time.
2: are they delivered randomly when they are delivered? Can you choose the style?
On the issue of the design and color, distribution of the default are mixed, there are special requirements of friends can note the style or color (taken together have a bar can note, write the article number, style, such as: Y1: black), we will try to help you prepare, in accordance with the requirements but are short of, hope you tolerance. Big piece to write message remarks small piece to send randomly. Color style random hair, but you can write notes, we try to write according to your match, if the lack of color and lack of money to you immediately sent, please forgive me! There is a column to note when you take a picture together.
3: for customers who need to check the documents and check the orders, please send your alibaba account to the customer service for the convenience of checking the orders. The alibaba account is the login account in the upper left corner of the alibaba page.
How long will it take?
Jiangsu, zhejiang and Shanghai in general 1-2 days, anhui, guangdong, fujian, shandong, jiangxi, Beijing, tianjin in general 2-3 days, other areas 3-5 days, remote areas 4-7 days, out-of-province logistics in general 3-7 days!
5: when will the goods be delivered?
About the delivery: the express delivery is unified at 6 PM, the day of the order is generally shipped tomorrow or the day after tomorrow, because there are many orders to arrange in front, and there are a lot of customers need to re-shoot, address, so we will tidy up and then send! We will arrange the delivery as soon as possible! Hope you can understand! The express company we cooperate with is tian tian express, please log inhttp://www.ttkdex.com/The query.
6. How to check the order number and transaction record?
Please login to alibaba account first, then click assistant
Then select the transaction record to view
Location of order number:
About the quality of return and replacement
1. Within 15 days after receiving the goods (subject to the date of receipt of the waybill), if any product quality problem is found, please contact with the after-sales service in time. Overdue will not be accepted. The defective products must be packaged completely (please bring your own package, do not paste or write directly in the original box). Accumulated more than five kilograms of return, the returned freight borne by our company. Please return the total weight of 5-10 kg by ordinary logistics. We will bear the freight and refuse to send the expensive deppon, jiaji and tiandi huayu logistics.
2. Please communicate with the after-sales service staff before returning the goods, and please cooperate with them to fill in the after-sales service form, so as to track your returned goods and get timely treatment.
3. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style do not match, we will not return or replace the goods.
4. For the damaged goods in the transportation, we consider that it is very troublesome for the customer to directly ask the logistics company for compensation, so our company takes full responsibility, but we must submit it within 3 days after receiving the goods and fill in the after-sales service form to register it within 3 days. If the goods are not damaged in transportation within 3 days after receipt of the goods, the default is that the goods are received in good condition.
5. We reserve the right to return or replace all the goods not sold by our company to our company, and the freight shall be borne by the customer.
6. The following conditions are not eligible for exchange:
A the returned product packaging is damaged or incomplete, and the product accessories or related materials are not complete;
B. Unauthorized repair or modification;
C) not used or stored in the normal way;
D. goods beyond the service period.
E. Seasonal products will not be returned if they are overdue (for example, summer fans and winter insulation).
7. After-sales service is the most basic service of the company. We are willing to provide good after-sales service for everyone.
8. For the above treatment of damaged and quality products, if the weight does not reach 5 kg, if the customer wants to return, the freight shall be borne by himself
